Get in touch
StackAlchemist is founder-operated. Your message reaches me (Steve Ackley) directly, not a ticketing queue. Pick the address that matches what you need.
General questions
[email protected]Product questions, partnerships, press, or anything that doesn't fit the other buckets.
Bug reports & support
[email protected]Compile-guarantee failure, account issue, or generation error — include your project ID and we'll respond within one business day.
Billing & refunds
[email protected]Refund requests, invoice questions, or anything involving money.
Before you email about a failed build
If you have a generated repo that won't compile, that is covered by the compile guarantee. Send us the project ID (in your dashboard) and the exact error from dotnet build or npm run build — that's enough for us to diagnose and either fix or refund.